Our long-standing reputation in the local industry has given us the strength to negotiate with insurers on your behalf, at the most senior levels, tailoring beneficial programs and products that suit individual needs.
By so doing, this has enabled us to specialise in arranging covers for the most unforeseeable events in addition to the more regular covers. We also consider personal service to be very important, together with a continuing review of clients' policies.
To ensure a client's insurance program does not fall behind requirements. This is achieved through clients enjoying the following services, appointment, introduce a senior member of our team who will be responsible for all your Insurance needs, and who will be on call at any time to deal with any problems that may arise.
As per the Insurance Act, Policies are renewable annually, thus as an added advantage, we review a client’s Insurance program to ensure that they enjoy the benefit for any changes in the Insurance market. We usually arrange renewal meetings before due dates and discuss with clients any changes they may wish to make.
A policy document is provided to clients, which gives brief details of what each policy covers and on what basis the Insurance has been arranged. The document helps in saving time on referring back to the insurer to know what each policy clause entails
Risk surveys are carried out periodically on clients' premises to ensure they are not inadvertently contravening any conditions of their policies. These surveys also ensure Insurance's are kept under constant review, and loss prevention recommendations are up to date.
We have the knowledge in handling all your claims to conclusion and to your satisfaction. In the event of a claim we will provide all the necessary assistance including documentation and advice. We also endeavour to monitor and check clients' claims for any patterns that may be prejudicial to clients' interests.
Assurelink Insurance Brokers
P.O Box 35222-00200
Ring Road, off Ngong Road
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Available 7:00am - 6:00pm
Saturday 8:30am - 14:00pm
Sundays and Public Holidays - Closed