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  • What is the role of an insurance intermediary?

    An insurance intermediary is a professional and independent advisor knowledgeable in risk management and insurance services.

  • Why should I use an intermediary?

    An intermediary is your insurance advisor with professional qualifications and experience in insurance matters, an intermediary also has bargaining powers and thereof as a client you or your firm is assured of quality service at competitive rates

  • How can I rationalize my insurance costs? 

    By allowing your broker to prepare an insurance program fitting your insurance needs. 

  • Can I settle my premium in installments? 

    The insurance act requires premiums to be paid upfront however, your broker can assist you pay premium in installments by arranging premium financing from reputable finance institutions.

  • How can I know that am adequately covered? 

    We will be able to advise you on how to access the adequacy of your insurance cover by analysing your risk exposures. For property you could have a valuation carried out. 

  • What is excess? 

    Excess is the first portion of each and every claim borne by the insured 

  • Why should I pay excess when am not to blame for the accident? 

    ✔ To avoid insurers pay for petty damages/losses like dents, scratches loss of mirrors etc for example on motor vehicles 
    ✔ To make you participate in claims settlement so that incidents of claims are minimized in future i.e. you will be more careful in future

  • How can the policy be terminated? 

    By a cancellation notice in writing from either party

  • What are the benefits of insuring?

    ✔ Financial security/protection for the insured
    ✔ Peace of mind as the burden is transferred to the insurer

  • What happens if I cancel my policy before the expiry time?

    The insurer computes and pays refund premium for the un-utilized period subject to the policy terms if there has not been a claim.

  • Can I get a refund premium if I do not make a claim at the expiry of the policy?

    No, you cannot get a refund because you will have enjoyed policy protection for the whole insurance period

Clients Testimony

  • ''This is to  certify that we have worked with  ASSURELINK INSURANCE AGENCY and have been astoundingly satisfied with their service. I had a Golfers Insurance claim one that was expeditiously handled. I proceeded to get a motor vehicle insurance for my newly acquired car, which was handled very fast and so efficiently, their service is surely assured service excellence. Their professional advice we got was very valuable .Dealing with ASSURELINK INSURANCE AGENCY has been a great experience and i would highly recommend as a credible insurance partner.''

  • ''We have had a very cordial relationship for over three years. During all this time, they have served us effectively and satisfactorily. We therefore have no reservations in recommending them to any company in need of medical insurance since they know what to do.kindly accord them an opportunity and you will never regret it.''

  •  ''Thank you so much!! The service was amazing! God willing we would like the whole family to be your clients soonest possible.''

  • I needed insurance, and after consulting AssureLink, I made the payment as advised. Within an hour i received a phone call asking me where I wanted the Motor Insurance to be dropped. To my surprise, the documents were dropped within the hour. This was exceptional because in the past, I have always had to go to other insurance offices to pay for and get the insurance. Thanks AssureLink for great service.
  • Samuel -Managing Director , Micro Africa Consulting, Kenya
  • Rose - PVH-Hong Kong, Kenya Office
  • Stephanie - Purchased medical insurance for her mum.
  • Robert MD - Auto Spark Plugs.